Dealing with a Web Outage

Self Made: NASE's Blog

Blog With Us

Welcome to the Self Made. This is a blog focused primarily on the self-employed and micro-business and full of fantastic posts by not only our team of experts but by YOU!  We realize that there are many ways to help the small businesses out there which is why we invite other business minded individuals to post here and help the rest of the community as well.

Dealing with a Web Outage

Jun 03, 2009

Posted by Maureen Petron - Tonight, the NASE has to shut down part of its Web site. It's an important part -- the Member log-in area -- and it'll be down for a few days.

That's the bad news. For someone like me, who likes to do everything online, it's a drag for me to consider calling the NASE Member Services 800-232-6273 phone number to get information I might need between now and Monday. Things like the phone numbers to favorite benefits, or even to submit a question to one of the NASE business and financial consultants -- I have to call for a few days instead of finding it on the Web site.

But the good news is that it's all being done for great reasons! We're launching some cool new features on the site soon, and need to do some maintenance and clean up. We've moving this blog over to www.NASE.org, and adding the ability for you to comment on, question, and share all the educational articles we have on the Tax Resource Center and Health Resource Center. We have an interactive benefits guide that'll let you download a PDF of just your favorite benefits for easy reference (making it less of a concern if we need to limit Web access in the future!).

Because the shut down needs to happen, we're doing it on a Thursday-Sunday of a summer weekend; I hope that minimizes the impact because those are typically slower traffic days for us.

We've sent out an e-mail alert to all our members letting them know about the interruption. And we have a big sign posted on the homepage (the shut down only affects the members-only portal, so you can still find lots of great stuff online).

What else could we have done to let you know ahead of time? What do you do in your business when you have technical shutdowns like this? Or even when you're just headed for vacation for a few days and no one will be around to answer the phone -- what's the best way to communicate to your customers that the interruption is temporary, and with their best interests at heart?

Helpful Tips for Organizing and Managing Your Business Inventory

Helpful Tips for Organizing and Managing Your Business Inventory What started as a hobby, side hustle, or microbusiness is now growing into something bigger and better. That means it’s time to get serious and start implementing systems into your business.   One important part of a small business that often gets overlooked is inventory management. Smart

Written By Ryan M (@pss-california) - Tips and Tricks

7 Profitable Craft Business Ideas for Students to Start in 2024

Are you looking for a unique way to earn some extra cash while unleashing your creative spirit? Crafting isn’t just a fun hobby; it can also be a lucrative business venture. With a bit of imagination and some entrepreneurial spirit, you can turn those skills into a profitable enterprise right from your dorm room.  Whether

Written By Karcy Noonan (@anthonylucas) - How-To Guides / Tutorials

Scent Marketing: How Small Businesses are Using Fragrance to Enhance Customer Experience

In the competitive world of small business, creating a memorable customer experience is key to standing out. One innovative strategy that has gained traction is scent marketing. By incorporating carefully chosen fragrances into their environments, small businesses can evoke emotions, create lasting memories, and even influence purchasing behavior. This article explores how small businesses are

Written By Karcy Noonan (@anthonylucas) - Customer Service Insights

Starting a Bridal Gown Business: Key Considerations and Strategies

As a business that combines elegance, romance, and celebration, the bridal gown industry appeals to those who want to pursue their entrepreneurial dreams. But breaking into this cutthroat market demands careful preparation, ingenuity, and a deep grasp of the workings of the industry. This essay examines crucial factors and practical tactics for starting and expanding

Written By Delilah (@delilah-a) - Best Practices | Tips and Tricks

Overcoming Common Challenges Faced by Online Entrepreneurs

Starting a successful online business is like starting a tug-of-war between your time and money. For early-stage entrepreneurs, you constantly have to ask yourself if you should invest your hours into learning new skills, like web design and video editing, or if you’re better off hiring experts. And then there’s the question of how you’ll

Written By Joseph Muscente (@lendingtree123) - Best Practices

Want More?


See our latest Self Made content by clicking here.  Want to see our archives, click here.

Courtesy of NASE.org
https://www.nase.org/business-help/self-made-nase-blog/self-made/2009/06/03/Dealing_with_a_Web_Outage