Study: Small Businesses Unsatisfied With Their Health Insurance Providers
When it comes to health insurance providers, small employers are less satisfied
than large employers with the accuracy and timeliness of claims, wellness
programs and the use of technology. The information, garnered through research
by the PricewaterhouseCoopers' Health Research Institute (HRI), found that about
one in four small business owners said they were dissatisfied, whereas just 14
percent of large employers were dissatisfied with their insurance provider.
Nearly 60 percent of large and small employers surveyed said they would
approve of less customized plans if it meant lower premiums. The extent of the
savings deemed acceptable varied based on business size. Small business owners
wanted a 10% or greater reduction in fees, while large employers said they would
accept a reduction of 3%.
In a recent survey conducted by the National
Association for the Self-Employed (NASE), micro-businesses indicated that they
felt at a disadvantage compared to their larger counterparts when it comes to
access to coverage.
Respondents also lent support to a system that
provides health care coverage for all Americans, but were equally divided on
what form that system should take. Nearly 23% prefer the current system, 25.4%
support a government-run system requiring every American to purchase coverage,
and 24.5% favor a government-run system paid for through taxes.
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